Please take note that DBKK e-Appointment is NOT FOR MAKING PAYMENTS. For payments, use DBKK e-Services.

Sila ambil maklum bahawa urusan e-Appointment TIDAK MELIBATKAN URUSAN PEMBAYARAN. Gunakan DBKK e-Services jika melibatkan pembayaran.

Step 1: Terms and Conditions

  • Appointments will be conducted either physically (subject to current situation and SOP) or online via Zoom.
  • Appointments can be scheduled 7-35 days in advance.
  • You need to provide the following:
    • full name (as per MyKad/passport)
    • a valid email address
    • a valid mobile number
  • Your full name will be used for your enquiries and document reference.
  • Appointment confirmation and details will be sent via email.
  • If you are unable to attend an appointment, you must cancel the appointment no less than 24 hours beforehand.

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By proceeding, you agree with all the above terms and conditions.